Customised Fire Service Workwear and Fire Service Uniform From PatrolStore

PatrolStore has recently completed a rewarding project with Surrey Fire and Rescue Service to provide a number of customised items for their workwear and uniform along with a customised personal effects pouch.

Customised 3-in-1 Coat

PatrolStore’s fire division were approached to help source and customise a 3-in-1 coat for Surrey Fire and Rescue services firefighters to wear when they are in all non fire fighting settings. The requirement was for a waterproof, insulated 3-in-1 coat with a zip in/out soft-shell jacket instead of the traditional fleece.

Both the coat and the soft-shell were to be marked with FIRE in Surrey Fire and Rescue’s specific red pantone and to make sure that the embroidery was then properly backed to make sure the garments retained their waterproof features. 

The second aspect of the customisation was to include a vertical epaulette to allow fire fighters to easily and smartly display their rank sliders. This was made to fit their sliders specifically to give a smart and snug fit and closed with a press stud so that if required the slider can be easily taken off without the danger of loss that Velcro would create if the epaulette was caught on something. 

Customised Summer Hat

The summer hat is a traditional design that has been adopted by Fire and Rescue Services to protect fire fighters whilst working for prolonged periods in hot summer climates whilst fighting wild fires.

We sourced a hat that met the requirements set out by Fire Service stakeholders and customised it with Surrey Fire and Rescue Service’s embroidery in their specific red pantone.

Customised Folding Baseball Cap

Baseball caps are slowly becoming popular within government, local authority and corporate settings as they provide ease of identification along with protection to the wearer from weather and UV.

We complimented the plain black version of our Op. Zulu folding baseball cap with a print of the Surrey Fire and Rescue crest/logo.The simple split peak folding design allows the user to simply tuck the body of the cap into itself and then fold the peak in half for storage in the included carry pouch or even in the users pocket for quick deployment when needed.

Customised Personal effects / Tool Pouch

When large kit bags are used to transport kit from one station to another or to a deployment site, it is easy to lose personal effects and hygiene items as well as small tool kits and other small technical kit. 

A requirement for a multiuse pouch that would offer an all-in-1 solution for these issues was requested. We sourced a pouch that could operate in one of the following ways:

  1. A standalone pouch that could be stored in the user’s larger bags or their cargo pockets on their workwear uniform.
  2. It can be secured to molle compatible bags using the included clips
  3. Worn as a simple shoulder bag using the included shoulder strap.

The pouch is embroidered with a full colour version of the Surrey fire and rescue crest/logo.

This is an example of the type of work our team constantly undertakes with Fire and Rescue Services to provide kit that exactly meets requirements, both technical and budgetary. Kit designed in partnership with one Fire and Rescue Service can easily be re-used or customised for other areas of the UK.

For further information on customised Fire Service workwear and Fire Service uniform or any other Fire & Rescue requirements, please contact Aran in the Patrol Store Fire Division on 01737 223062

Postal Rates:

Order Value Standard Delivery
(Royal Mail 'Tracked 48'. 2 to 3 working days)
Express Delivery
(Royal Mail 'Tracked 24'. 1 to 2 working days)
Priority Delivery
(DPD - next working day courier). Orders placed by 3pm
Under £15 £3.49 £5.99 £8.99
Over £15 £6.99 £7.99 £8.99
  • Priority Delivery will require a signature on delivery.
  • Please note all orders need to be placed before 3pm online (or 2.30pm if placed by phone), Monday-Friday in order to benefit from same day dispatch. (Excludes Bank Holidays and stated closed days).
  • Postage rates apply to online orders with total weights under 10kg.
  • Next working day courier to UK overseas addresses, Northern Ireland and the highlands of Scotland do not count as mainland UK and will be charged at £19.99 (Royal Mail options are the same as for the UK).
  • Orders to BFPO addresses will be sent Standard Royal Mail 48. Although BFPO orders will be shipped the same day, please allow additional delivery time to arrive at the final destination address.
  • Orders to the Republic of Ireland will be charged at £19.99 and are sent Royal Mail International delivery

Other Postage T&Cs

1. Refusal to accept delivery of an order will result in a £15 deduction from the refund against the cost of goods.

2. If you need your order re-consigned to a new address, (excluding a neighbours) after dispatch a £10 surcharge may be applied to cover the courier fees.

3. If you are unable to receive a delivery and the goods are returned to us, a second postage equal to the original will be required to re-dispatch the goods, or if a refund is requested, a £15 deduction will be applied.

4. Please ensure that you enter a complete and accurate delivery address as cannot be held responsible for items which go missing or are delayed due to inaccurate or incomplete delivery address information.

5. 'Standard Delivery' and 'Express Delivery' are not signed-for services and are not considered lost until 15 working days have passed from the date of dispatch. Once 15 working days have expired we will provide a replacement via a courier or special delivery service. We regret that we cannot refund such items that are lost, or send replacements before the 15 working day period. Please choose 'Priority' delivery if you require items urgently.

6. Postcodes for Highlands and Islands of Scotland, N Ireland, Isle of Man & Isles of Scilly, Channel Islands and Isle of Wight are: FK17-99, G83, KW1-14, IV, HS, KA27-28, PA20-49, PA60-78, PH15-26, PH30-44, PH49-50, ZE, AB51

7. Guarantee: If your order does not arrive within the specified time frame for your delivery address, we will refund the full cost of your postage and packing to you.

8. Please call to discuss deliveries weighing more than 10Kg : 0800 999 4411

No information available.

At, we always strive to give you the best prices we can, so if you find any of the items listed on PatrolStore cheaper on any other UK based retail website* we will match that price and give you free delivery.**

To submit a price promise you can either email us a link to the relevant webpage at including your name and a contact telephone number, or you can give us a call on 0800 999 4411 and speak to one of our customer services team.

*Offer applies to retailers shipping new goods, currently in stock, from within the UK Mainland only, excluding auction sites, second hand goods, private ads and classified listings. Amazon is also excluded.

**Free standard delivery to UK Mainland addresses only, excluding Highlands of Scotland, British Isles and Northern Ireland. reserves the right to withdraw the Price Promise at any time.